“You’re once, twice, three times a lady.” – Lionel Ritchie The reason that song is memorable goes beyond the vocals and... Read More
To the uninitiated, marketing your product seems pretty simple and straightforward. You, on the other hand, are the initiated –... Read More
If you have the title of CEO, Owner, Founder, President, Executive Director, or Senior Director, there is one question that... Read More
Every owner, leader, and executive wants a high performing team. Some even think they have one, when they don’t. I’ve... Read More
I was in the market to buy a bicycle. A really nice one. One bike shop was within walking distance... Read More
I’ve worked in a wide variety of organizations – medical school, senior living, higher education and outdoor recreation, to name... Read More
Great brands are hard to build and can be lost in a second. They require consistency, quality and value. Fail... Read More
Few strategies are more obvious and insulting than the salesperson who is only interested in dumping their prepackaged spiel before... Read More
If you haven’t read Part I, click here, and add these final five to your team building strategies. 6. Team... Read More
I love buying from a true sales professional. They know they’re not so much “selling” me, as much as they... Read More
In The Definitive Book of Body Language, Allan and Barbara Pease analyzed thousands of recorded sales negotiations from the 1970s... Read More
I’m a big fan of Star Trek, The Original Series (TOS), not the spin-offs. You may remember the principal characters,... Read More
